Privacy Policy

PLEASE READ THE FOLLOWING POLICIES CAREFULLY BEFORE USING THIS WEBSITE, ITS AFFILIATED WEBSITES & LINKS

Our website address is: https://www.hopesussex.co.uk, hereafter and throughout the website referred to as “Hope Sussex Community” or “Hope Sussex”, is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly confidential. We do not sell or release your personal details to anyone. We use this information to identify your membership enquiries and subscriptions, email newsletters, event orders, course registrations, and to personalise your experience with Hope Sussex Community.

Owner and Data Controller

Hope Sussex Community, hopesussex.co.uk

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What information do we collect?

The type of personal data that hopesussex.co.uk collects, by itself or through third parties, includes Cookies, Usage Data, and information provided by you through our webforms that may include your name, email address, and nearest town.

When you browse our website, we will receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

How is your information collected?

We collect the information that you provide to us when you make a purchase: on our website, in person, at any of our events, workshops or programs, fill in an enquiry form or subscribe for membership or subscribe to receive email newsletters.

Why is your information collected?

The information you provide will help us to provide you with more personalized, and relevant services to communicate with you.

Purpose

We may ask for information from you when you register or enquire about our memberships, events, education facilities, or any other product or service we may be offering at the time; to signup for our newsletter, one of our memberships, make a purchase, request a resource or respond to a survey or marketing communication.

We ask for this information:

    • To allow us to provide a more customised communication or services,

    • To offer a survey, training event, contest or promotion,

    • To contact you after an email, in-person event, phone or web-based inquiry

Cookies

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single-user access. This aggregate, non-personal information is collected and provided to us to assist in analyzing the usage of the hopesussex.co.uk.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Security

The security of your information is protected. When you enter personal and financial information on https://hopesussex.com, it is encrypted with secure socket layer technology (SSL). Although we follow accepted industry standards to protect your personal information, no method of transmission or storage over the Internet is 100% secure. It is up to each website user, to be cautious where you submit your personal information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.